Terms & Conditions
Last Updated: September 2026
Welcome to Hapners Parrot Farmhouse. By accessing our website, communicating with us, placing an order, or purchasing a parrot from us, you agree to the terms and conditions outlined below.
1. About Our Birds
Hapners Parrot Farmhouse offers a variety of companion parrots and other pet birds. We are committed to providing birds that are properly cared for and handled according to applicable animal-welfare requirements.
Bird availability, age, sex, color mutation, personality, and other characteristics may vary. Photos shown on our website may represent a bird or type of bird but may not always be the exact bird available for purchase.
2. Bird Availability
All birds are subject to availability.
A bird is not considered reserved until the required deposit or payment has been received and the reservation has been confirmed by Hapners Parrot Farmhouse.
We reserve the right to decline or cancel a transaction when necessary for the welfare of a bird, compliance with applicable law, or other legitimate business reasons.
3. Deposits and Payments
Any deposit required to reserve a bird will be communicated to the customer before payment.
Unless otherwise stated in writing, deposits are applied toward the purchase price of the selected bird.
Deposits may be non-refundable when a customer changes their mind, fails to complete the agreed purchase, or otherwise cancels the transaction without a qualifying reason.
The final balance must be paid according to the payment schedule agreed upon with the customer before the bird is released or transported.
4. Health and Veterinary Care
We make reasonable efforts to provide healthy birds and to disclose known health concerns before a sale is completed.
Where applicable, veterinary examinations, health certificates, testing, or other documentation may be required depending on the bird, destination, transportation method, and applicable regulations.
Customers are encouraged to have their bird examined by an avian veterinarian shortly after receiving the bird.
Hapners Parrot Farmhouse cannot guarantee that a bird will never develop an illness or medical condition after leaving our care.
5. Bird Temperament and Behavior
Parrots are intelligent, individual animals. Their behavior may change as they adjust to a new environment.
We cannot guarantee a specific personality, talking ability, vocabulary, bonding preference, noise level, or behavior after a bird is transferred to a new home.
Proper socialization, diet, housing, enrichment, training, and veterinary care are the responsibility of the new owner.
6. Sex and Identification
When the sex of a bird has been determined through reliable testing or other appropriate means, that information will be communicated to the buyer.
For species where sex cannot be reliably determined visually, DNA sexing or another appropriate testing method may be required.
Any identification information supplied with the bird should be retained by the purchaser.
7. Pickup and Delivery
Customers may arrange pickup or transportation according to the options offered by Hapners Parrot Farmhouse.
Shipping or transportation arrangements may be subject to additional fees.
Transportation is dependent on weather, carrier availability, airline or transporter requirements, destination restrictions, and applicable animal-health regulations.
We reserve the right to postpone transportation when conditions could reasonably threaten the health or safety of the bird.
Certain destinations may have additional permits, documentation, quarantine, health, or import requirements. Customers are responsible for providing accurate destination information and cooperating with any required documentation. USDA requirements can vary depending on whether birds are being transported commercially or imported/exported.
8. Delivery Delays
Estimated delivery dates are provided in good faith and are not guaranteed.
Weather, airline schedules, transportation problems, regulatory requirements, and other circumstances outside our reasonable control may cause delays.
A delay does not automatically constitute grounds for a refund when the bird remains safe and the transportation arrangement is being reasonably managed.
9. Acceptance of the Bird
Upon receiving or collecting the bird, the customer is responsible for providing appropriate food, water, housing, temperature, enrichment, and veterinary care.
Customers should inspect the bird upon arrival and notify Hapners Parrot Farmhouse promptly if they believe there is an issue.
10. Returns and Exchanges
Because parrots are live animals, returns and exchanges are handled on a case-by-case basis.
A customer should contact Hapners Parrot Farmhouse before attempting to return or transfer a bird.
No bird should be abandoned, surrendered, or transferred to another person without first contacting us when a return or rehoming issue relates to the original purchase.
Any approved return must be arranged in advance and may be subject to transportation and other reasonable costs.
11. Customer Responsibilities
Before purchasing a parrot, customers should ensure that they are prepared for the long-term responsibilities associated with parrot ownership.
This includes providing:
- Appropriate housing and cage space
- Species-appropriate nutrition
- Fresh water
- Toys and enrichment
- Safe environmental conditions
- Social interaction and attention
- Appropriate veterinary care
- A safe and secure environment
Parrots can live for many years, and some species have very long lifespans. Buyers should consider the long-term commitment before purchasing.
12. Legal Compliance
Customers are responsible for complying with applicable federal, state, local, and international laws concerning the ownership, transportation, sale, import, and export of birds.
Certain bird species may be subject to additional restrictions or documentation requirements.
Where applicable, Hapners Parrot Farmhouse will cooperate with lawful documentation and animal-transport requirements.
13. Website Information
We make reasonable efforts to keep information on our website accurate and current. However, descriptions, photographs, prices, availability, and other information may change without notice.
Typographical errors or accidental inaccuracies do not create an obligation to sell a bird at an incorrect price or under incorrect terms.
14. Payments and Fraud Prevention
For the protection of both customers and Hapners Parrot Farmhouse, we may request reasonable information necessary to verify a transaction.
We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or inconsistent with our policies.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Hapners Parrot Farmhouse is not responsible for losses resulting from circumstances outside our reasonable control, including transportation delays, weather events, airline disruptions, changes in regulations, or conditions that arise after a bird has been transferred to the purchaser.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded.
16. Privacy
Any personal information provided through our website or during the purchasing process will be handled in accordance with our Privacy Policy.
Customers should review our Privacy Policy before submitting personal information.
17. Changes to These Terms
Hapners Parrot Farmhouse reserves the right to update these Terms & Conditions when necessary.
The latest version will be posted on this website with the applicable “Last Updated” date.
18. Contact
If you have questions regarding these Terms & Conditions, bird availability, purchasing, transportation, or care, please contact Hapners Parrot Farmhouse through the contact information provided on our website.
By purchasing or reserving a bird through Hapners Parrot Farmhouse, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.